On the blog

Woman sitting with her arms crossed at her lap. She has long brown hair and is wearing a dark blue shirt. Behind her is a mossy green rounded rectangle with line drawings of mushrooms behind her.

Hi, I'm Lily

I’m a Kit pro, email marketing aficionado, and Your Personal Tech Fairy

Grab my freebie!

How a Sex Therapist With Three Audiences Finally Made Email Marketing Work for Her Business (Without Spending Hours on It)

Email marketing gets complicated fast when your business doesn’t fit neatly into one box. Most email marketing advice assumes you have one audience, one offer, and one message to send. But if you’re a therapist, clinician, or credentialed professional running a private practice alongside supervision, coaching, a nonprofit, or any kind of secondary work – like my client, Chelsea – that advice was never written for you.

Read More »

15 Signs Your Email Marketing Is Actually Supporting Your Practice (Beyond Opens, Clicks, and Replies)

Many credentialed professionals who built their business on their expertise typically only have a vague sense of whether or not their email marketing is working, and often turn to vanity metrics like open and click-through rates as a sign that things are working. But how can you tell if email marketing is truly supporting your practice, rather than just sitting there looking fine on the surface?

Read More »

How Often Should You Email Your List? It Depends.

How often should you be emailing your list? It’s one of the most common questions I get – and also one of the most anxiety-producing, because the standard advice pulls in every direction at once. After polling my list and working with dozens of clients across industries, here’s what I actually think.

Read More »

Email Marketing vs. Newsletters: What’s the Difference?

If you’re a therapist, coach, or financial advisor starting an email newsletter, you’ve probably noticed people use “newsletter” and “email marketing” interchangeably. But there is a difference, and understanding it matters for choosing the right platform and strategy. Email marketing exists on a spectrum from pure information-sharing to active selling, and newsletters typically sit at the intersection of thought leadership and updates. Knowing where your emails fall on this spectrum helps you make better decisions about what to send, how often, and which tools will actually support your goals.

Read More »

Should you have a newsletter for your small business?

Newsletters are one of the most effective marketing tools for therapists, financial advisors, coaches, and consultants. Email marketing offers service-based businesses a reliable way to stay visible and nurture relationships with past clients, prospective clients, and referral partners without fighting social media algorithms. This guide covers how often to send newsletters, what content resonates with professional audiences, and essential best practices.

Read More »

Kit vs. Substack: Which Platform is Right for Your Service-Based Business?

If you’ve been Googling “Kit vs. Substack,” here’s the honest answer: they’re not really competing for the same job. Kit is an email marketing platform built for service-based business owners who need to segment their audience, automate their onboarding, and promote what they do. Substack is a publishing platform built for writers where the newsletter itself is the product. The simplest way to put it – if your newsletter supports your business, you want Kit. If your newsletter IS your business, Substack might be worth a look. In this post, I’ll walk you through how they compare across features, pricing, and use cases so you can stop second-guessing and pick the one that actually fits.

Read More »